In order to be able to advertise on your institution’s behalf on Facebook + Instagram, we’ll first need “Ads and Insights” access to your Facebook page.
Important:
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You will need to be logged in to a Facebook profile which has admin access to your business’s page.
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We’d highly suggest following these steps on a desktop rather than a mobile phone.
How to Provide RAIN Facebook Page Access
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Go to Meta Business Settings (business.facebook.com/settings)
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Select the right business (if you have access to more than one)
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In the left-hand menu, scroll down and click Requests
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Find and approve our request!
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It will always be from an email address ending in “@rainlocal.com”.
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If you can’t find our request
The most likely reason is that you are not logged into a Meta profile which has the required level of access to your associated Meta Business Portfolio.
Another possibility is that you received an email with our invitation, perhaps even in a personal email inbox. Check any emails that may be associated, as well as spam folders.
Sometimes, due to Meta’s confusing set-up procedures, privacy rules, and UI/UX changes over time, we can get access another way. Please click the below articles which we hope will help!
Let us know if you need help! We can arrange a call to discuss your particular situation, and perhaps screen share and walk through Facebook’s maze of pages and ever-changing user interface.
Frequently Asked Questions
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“Ads and Insights” access will not give us the ability to manage your Facebook page; it only allows us to advertise on your page’s behalf.
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We will not need access to your Meta Ad Account, if you have one. We will create and manage your ads in a new ad account which we’ll create on our side.
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Our ads will show which page is responsible for them (yours), and will not include RAIN branding at all.
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You are always able to view all currently live ads for your page (or any other) in Meta’s public Ads Library